Who Really Are Our Users, and How Can We Help Them?

Posted on by Patti Brennan

Well, this is a question too big for even the largest biomedical library in the world to answer. Our users are everywhere, and in fact, the same user may approach us with very different needs or personas, such as the brilliant cell biologist who is also the mother of a sick toddler. Today, I am … Continue reading Who Really Are Our Users, and How Can We Help Them?

NLM’s Library Operations is Reimagining to Better Serve You

Posted on by Guest Author

This blog was authored by staff who serve on the National Library of Medicine (NLM) Library Operations (LO) Strategies Working Group.NLM is nearing its 200th anniversary in 2036, and NLM’s Library Operations (LO) is reflecting on its continuing mandate to acquire, organize, preserve, and disseminate biomedical information. LO is one of NLM’s largest divisions and … Continue reading NLM’s Library Operations is Reimagining to Better Serve You