Beyond the vast portfolio of products and services that NLM provides (‘what’), how do we seek to identify impact and benefit to the American people (‘so what’)? And in the face of observed outcomes and impacts (the results and effects of our products, services, and research), what should we do next? How do we learn from the data and information about our efforts to advance excellence and innovation at NLM (‘now what’)?
Using Data to Drive Innovation at NLM
